Our Team
The ISB Global Services team is structured is to ensure that each client receives an appropriate level of response and attention.
Darrell Parsons – CEO
As the visionary force and Chairman at ISB Global Services, Darrell Parsons pioneers a future-oriented approach to business, leveraging his extensive background in investigative pursuits, dynamic product development, and active participation in a multitude of industry associations. A seasoned innovator, Darrell collaborates closely with insurance and corporate companies, offering tailored solutions to navigate and overcome their evolving challenges. His commitment extends beyond boardrooms, with a passion for internal and external community engagement, reflected in mentorship roles for emerging business professionals. Embracing technology and forward-thinking strategies, Darrell Parsons stands at the forefront of corporate leadership, shaping industries through his proactive and innovative contributions.
As the visionary force and Chairman at ISB Global Services, Darrell Parsons pioneers a future-oriented approach to business, leveraging his extensive background in investigative pursuits, dynamic product development, and active participation in a multitude of industry associations. A seasoned innovator, Darrell collaborates closely with insurance and corporate companies, offering tailored solutions to navigate and overcome their evolving challenges. His commitment extends beyond boardrooms, with a passion for internal and external community engagement, reflected in mentorship roles for emerging business professionals. Embracing technology and forward-thinking strategies, Darrell Parsons stands at the forefront of corporate leadership, shaping industries through his proactive and innovative contributions.
Michael Thompson – Chief Commercial Officer
Michael Thompson is a visionary and performance-focused leader with 25-plus years of experience building profitable businesses. With an exceptional track record in the Canadian technology and corporate marketplace, he is well known for his customer-centric approach, team building talent and ability to create a deep network of senior C-level relationships. Prior to joining ISB Global Services, Mr. Thompson was at the helm of major Canadian companies specializing in screening technology, supply chain management and innovative 1:1 marketing technology solutions. Before that, he had been vice president of a top-tier travel and leisure company, where he drove record growth and created the largest wholly owned consumer travel business in North America with $1B of network sales. In addition to his leadership role with ISB, Mr. Thompson participates on several boards and industry committees.
Michael Thompson is a visionary and performance-focused leader with 25-plus years of experience building profitable businesses. With an exceptional track record in the Canadian technology and corporate marketplace, he is well known for his customer-centric approach, team building talent and ability to create a deep network of senior C-level relationships. Prior to joining ISB Global Services, Mr. Thompson was at the helm of major Canadian companies specializing in screening technology, supply chain management and innovative 1:1 marketing technology solutions. Before that, he had been vice president of a top-tier travel and leisure company, where he drove record growth and created the largest wholly owned consumer travel business in North America with $1B of network sales. In addition to his leadership role with ISB, Mr. Thompson participates on several boards and industry committees.
Stephen Anderson – Chief Operating Officer
Stephen Anderson has been an integral part of the ISB team for over two decades, now serving as the Chief Operating Officer with distinction. With a keen focus on both internal and external client excellence, Stephen brings a wealth of experience to his role. His background in investigations and his unique expertise in information management have positioned him as a trusted leader within the organization.
Known for his creative and marketing acumen, Mr. Anderson approaches every challenge with a meticulous and detail-oriented mindset. He has a passion for process and technology improvements, constantly seeking opportunities for continuous enhancement. His prompt engineering initiatives for AI education have been instrumental in driving departmental change.
Stephen takes great pride in working alongside his dedicated team and colleagues, many of whom have been recognized for their outstanding contributions to the organization. As a mentor and leader, he fosters a culture of collaboration and excellence, encouraging his team members to reach their full potential.
Mr. Anderson has played a vital role in ISB's business development efforts, successfully navigating both B2B and B2C landscapes across North America. Prior to joining ISB, he honed his leadership skills as a security advisor for a major building developer, where he coordinated security and public access at high-rise buildings in Toronto.
His extensive experience also includes liaising with federal authorities on numerous security-related investigations, with a full airport security clearance with the RCMP.
In addition to his responsibilities at ISB, Stephen has been an active member of the GBTA Canadian Advisory Board since 2019 and has served as the GBTA Risk Committee Liaison since 2023. His dedication to industry leadership and continuous learning underscores his commitment to excellence in all endeavors.
Stephen Anderson has been an integral part of the ISB team for over two decades, now serving as the Chief Operating Officer with distinction. With a keen focus on both internal and external client excellence, Stephen brings a wealth of experience to his role. His background in investigations and his unique expertise in information management have positioned him as a trusted leader within the organization.
Known for his creative and marketing acumen, Mr. Anderson approaches every challenge with a meticulous and detail-oriented mindset. He has a passion for process and technology improvements, constantly seeking opportunities for continuous enhancement. His prompt engineering initiatives for AI education have been instrumental in driving departmental change.
Stephen takes great pride in working alongside his dedicated team and colleagues, many of whom have been recognized for their outstanding contributions to the organization. As a mentor and leader, he fosters a culture of collaboration and excellence, encouraging his team members to reach their full potential.
Mr. Anderson has played a vital role in ISB's business development efforts, successfully navigating both B2B and B2C landscapes across North America. Prior to joining ISB, he honed his leadership skills as a security advisor for a major building developer, where he coordinated security and public access at high-rise buildings in Toronto.
His extensive experience also includes liaising with federal authorities on numerous security-related investigations, with a full airport security clearance with the RCMP.
In addition to his responsibilities at ISB, Stephen has been an active member of the GBTA Canadian Advisory Board since 2019 and has served as the GBTA Risk Committee Liaison since 2023. His dedication to industry leadership and continuous learning underscores his commitment to excellence in all endeavors.
Darrell Parsons – CEO
As the visionary force and Chairman at ISB Global Services, Darrell Parsons pioneers a future-oriented approach to business, leveraging his extensive background in investigative pursuits, dynamic product development, and active participation in a multitude of industry associations. A seasoned innovator, Darrell collaborates closely with insurance and corporate companies, offering tailored solutions to navigate and overcome their evolving challenges. His commitment extends beyond boardrooms, with a passion for internal and external community engagement, reflected in mentorship roles for emerging business professionals. Embracing technology and forward-thinking strategies, Darrell Parsons stands at the forefront of corporate leadership, shaping industries through his proactive and innovative contributions.
As the visionary force and Chairman at ISB Global Services, Darrell Parsons pioneers a future-oriented approach to business, leveraging his extensive background in investigative pursuits, dynamic product development, and active participation in a multitude of industry associations. A seasoned innovator, Darrell collaborates closely with insurance and corporate companies, offering tailored solutions to navigate and overcome their evolving challenges. His commitment extends beyond boardrooms, with a passion for internal and external community engagement, reflected in mentorship roles for emerging business professionals. Embracing technology and forward-thinking strategies, Darrell Parsons stands at the forefront of corporate leadership, shaping industries through his proactive and innovative contributions.
Michael Thompson – Chief Commercial Officer
Michael Thompson is a visionary and performance-focused leader with 25-plus years of experience building profitable businesses. With an exceptional track record in the Canadian technology and corporate marketplace, he is well known for his customer-centric approach, team building talent and ability to create a deep network of senior C-level relationships. Prior to joining ISB Global Services, Mr. Thompson was at the helm of major Canadian companies specializing in screening technology, supply chain management and innovative 1:1 marketing technology solutions. Before that, he had been vice president of a top-tier travel and leisure company, where he drove record growth and created the largest wholly owned consumer travel business in North America with $1B of network sales. In addition to his leadership role with ISB, Mr. Thompson participates on several boards and industry committees.
Michael Thompson is a visionary and performance-focused leader with 25-plus years of experience building profitable businesses. With an exceptional track record in the Canadian technology and corporate marketplace, he is well known for his customer-centric approach, team building talent and ability to create a deep network of senior C-level relationships. Prior to joining ISB Global Services, Mr. Thompson was at the helm of major Canadian companies specializing in screening technology, supply chain management and innovative 1:1 marketing technology solutions. Before that, he had been vice president of a top-tier travel and leisure company, where he drove record growth and created the largest wholly owned consumer travel business in North America with $1B of network sales. In addition to his leadership role with ISB, Mr. Thompson participates on several boards and industry committees.
Stephen Anderson – Chief Operating Officer
Stephen Anderson has been an integral part of the ISB team for over two decades, now serving as the Chief Operating Officer with distinction. With a keen focus on both internal and external client excellence, Stephen brings a wealth of experience to his role. His background in investigations and his unique expertise in information management have positioned him as a trusted leader within the organization.
Known for his creative and marketing acumen, Mr. Anderson approaches every challenge with a meticulous and detail-oriented mindset. He has a passion for process and technology improvements, constantly seeking opportunities for continuous enhancement. His prompt engineering initiatives for AI education have been instrumental in driving departmental change.
Stephen takes great pride in working alongside his dedicated team and colleagues, many of whom have been recognized for their outstanding contributions to the organization. As a mentor and leader, he fosters a culture of collaboration and excellence, encouraging his team members to reach their full potential.
Mr. Anderson has played a vital role in ISB's business development efforts, successfully navigating both B2B and B2C landscapes across North America. Prior to joining ISB, he honed his leadership skills as a security advisor for a major building developer, where he coordinated security and public access at high-rise buildings in Toronto.
His extensive experience also includes liaising with federal authorities on numerous security-related investigations, with a full airport security clearance with the RCMP.
In addition to his responsibilities at ISB, Stephen has been an active member of the GBTA Canadian Advisory Board since 2019 and has served as the GBTA Risk Committee Liaison since 2023. His dedication to industry leadership and continuous learning underscores his commitment to excellence in all endeavors.
Stephen Anderson has been an integral part of the ISB team for over two decades, now serving as the Chief Operating Officer with distinction. With a keen focus on both internal and external client excellence, Stephen brings a wealth of experience to his role. His background in investigations and his unique expertise in information management have positioned him as a trusted leader within the organization.
Known for his creative and marketing acumen, Mr. Anderson approaches every challenge with a meticulous and detail-oriented mindset. He has a passion for process and technology improvements, constantly seeking opportunities for continuous enhancement. His prompt engineering initiatives for AI education have been instrumental in driving departmental change.
Stephen takes great pride in working alongside his dedicated team and colleagues, many of whom have been recognized for their outstanding contributions to the organization. As a mentor and leader, he fosters a culture of collaboration and excellence, encouraging his team members to reach their full potential.
Mr. Anderson has played a vital role in ISB's business development efforts, successfully navigating both B2B and B2C landscapes across North America. Prior to joining ISB, he honed his leadership skills as a security advisor for a major building developer, where he coordinated security and public access at high-rise buildings in Toronto.
His extensive experience also includes liaising with federal authorities on numerous security-related investigations, with a full airport security clearance with the RCMP.
In addition to his responsibilities at ISB, Stephen has been an active member of the GBTA Canadian Advisory Board since 2019 and has served as the GBTA Risk Committee Liaison since 2023. His dedication to industry leadership and continuous learning underscores his commitment to excellence in all endeavors.
Kevin Salmon – Chief Financial Officer
Kevin Salmon brings a wealth of financial expertise to his role as Chief Financial Officer at ISB. Armed with a Master of Business Administration (MBA) from Bowling Green State University and a Bachelor of Commerce (BCOMM) majoring in Accounting from the University of Ottawa, Kevin's journey into finance began with a strong foundation in public accounting at Coopers & Lybrand (now PricewaterhouseCoopers).
As Vice President of Corporate Finance, Kevin's strategic vision and meticulous approach were pivotal in shaping ISB's financial landscape. His leadership guided critical initiatives, including budgeting, cash flow management, and business development, positioning ISB for growth and success.
Transitioning seamlessly into the role of Chief Financial Officer, Mr. Salmon now oversees a multitude of functions, including accounting, human resources, information technology, inventory, and accounts receivable/accounts payable. His strategic foresight and innovative mindset continue to drive transformative changes within the organization, optimizing financial performance and operational efficiency.
Kevin's impact extends across various business verticals, where he has led decision-making processes, negotiated contracts, and implemented process improvements to achieve substantial cost savings and operational efficiencies. His ability to align operations and foster collaborative relationships between cross-functional teams has been instrumental in shaping a culture of excellence and innovation within ISB.
With a proven track record of delivering results and driving organizational growth, Kevin embodies the values of integrity, leadership, and continuous improvement. His unwavering dedication to excellence and visionary leadership make him an invaluable asset to the ISB team.
Kevin Salmon brings a wealth of financial expertise to his role as Chief Financial Officer at ISB. Armed with a Master of Business Administration (MBA) from Bowling Green State University and a Bachelor of Commerce (BCOMM) majoring in Accounting from the University of Ottawa, Kevin's journey into finance began with a strong foundation in public accounting at Coopers & Lybrand (now PricewaterhouseCoopers).
As Vice President of Corporate Finance, Kevin's strategic vision and meticulous approach were pivotal in shaping ISB's financial landscape. His leadership guided critical initiatives, including budgeting, cash flow management, and business development, positioning ISB for growth and success.
Transitioning seamlessly into the role of Chief Financial Officer, Mr. Salmon now oversees a multitude of functions, including accounting, human resources, information technology, inventory, and accounts receivable/accounts payable. His strategic foresight and innovative mindset continue to drive transformative changes within the organization, optimizing financial performance and operational efficiency.
Kevin's impact extends across various business verticals, where he has led decision-making processes, negotiated contracts, and implemented process improvements to achieve substantial cost savings and operational efficiencies. His ability to align operations and foster collaborative relationships between cross-functional teams has been instrumental in shaping a culture of excellence and innovation within ISB.
With a proven track record of delivering results and driving organizational growth, Kevin embodies the values of integrity, leadership, and continuous improvement. His unwavering dedication to excellence and visionary leadership make him an invaluable asset to the ISB team.
Elvin Croswhite – Vice President US, Business Development
Elvin Croswhite is a highly motivated and accomplished sales leader with over 15 years of experience in sales, specializing in the background screening and pre-employment sector for over ten years. Currently serving as the Vice President US, Business Development at ISB Global Services, Elvin brings a wealth of knowledge and expertise to the hiring process.
Throughout his career, Elvin has been instrumental in helping companies overcome complex employment screening challenges. By ensuring the recruitment of a quality workforce, he has enabled these organizations to gain a competitive advantage in their respective industries.
Elvin's leadership approach is centered around servant leadership, where he acts as a brand ambassador and prioritizes strong client-service relationships. He excels in developing and managing high-performing sales teams, even amidst complex and ongoing organizational changes. His ability to navigate critical business issues alongside enterprise clients has solidified his reputation as a trusted advisor.
What sets Elvin apart is his commitment to setting high standards for himself and those he works with. By leveraging data and driving profitability, he constantly raises the bar, ensuring exceptional results and exceeding expectations.
As a true brand ambassador and client-centric professional, Elvin Croswhite continues to make significant contributions to the field of sales and the success of ISB Global Services.
Elvin Croswhite is a highly motivated and accomplished sales leader with over 15 years of experience in sales, specializing in the background screening and pre-employment sector for over ten years. Currently serving as the Vice President US, Business Development at ISB Global Services, Elvin brings a wealth of knowledge and expertise to the hiring process.
Throughout his career, Elvin has been instrumental in helping companies overcome complex employment screening challenges. By ensuring the recruitment of a quality workforce, he has enabled these organizations to gain a competitive advantage in their respective industries.
Elvin's leadership approach is centered around servant leadership, where he acts as a brand ambassador and prioritizes strong client-service relationships. He excels in developing and managing high-performing sales teams, even amidst complex and ongoing organizational changes. His ability to navigate critical business issues alongside enterprise clients has solidified his reputation as a trusted advisor.
What sets Elvin apart is his commitment to setting high standards for himself and those he works with. By leveraging data and driving profitability, he constantly raises the bar, ensuring exceptional results and exceeding expectations.
As a true brand ambassador and client-centric professional, Elvin Croswhite continues to make significant contributions to the field of sales and the success of ISB Global Services.
Brooke Violo – Director of Background Screening and Compliance
Brooke joined ISB Global Services in 2018, specializing in the insurance division. From her work in the hospitality industry, Brooke brings a fresh perspective on customer service and managing employees. Now Director of Background Screening and Compliance, Brooke ensures the continuity of high level customer service, process innovation, and privacy compliance, while efficiently mentoring the operation management team.
Brooke joined ISB Global Services in 2018, specializing in the insurance division. From her work in the hospitality industry, Brooke brings a fresh perspective on customer service and managing employees. Now Director of Background Screening and Compliance, Brooke ensures the continuity of high level customer service, process innovation, and privacy compliance, while efficiently mentoring the operation management team.
Kevin Salmon – Chief Financial Officer
Kevin Salmon brings a wealth of financial expertise to his role as Chief Financial Officer at ISB. Armed with a Master of Business Administration (MBA) from Bowling Green State University and a Bachelor of Commerce (BCOMM) majoring in Accounting from the University of Ottawa, Kevin's journey into finance began with a strong foundation in public accounting at Coopers & Lybrand (now PricewaterhouseCoopers).
As Vice President of Corporate Finance, Kevin's strategic vision and meticulous approach were pivotal in shaping ISB's financial landscape. His leadership guided critical initiatives, including budgeting, cash flow management, and business development, positioning ISB for growth and success.
Transitioning seamlessly into the role of Chief Financial Officer, Mr. Salmon now oversees a multitude of functions, including accounting, human resources, information technology, inventory, and accounts receivable/accounts payable. His strategic foresight and innovative mindset continue to drive transformative changes within the organization, optimizing financial performance and operational efficiency.
Kevin's impact extends across various business verticals, where he has led decision-making processes, negotiated contracts, and implemented process improvements to achieve substantial cost savings and operational efficiencies. His ability to align operations and foster collaborative relationships between cross-functional teams has been instrumental in shaping a culture of excellence and innovation within ISB.
With a proven track record of delivering results and driving organizational growth, Kevin embodies the values of integrity, leadership, and continuous improvement. His unwavering dedication to excellence and visionary leadership make him an invaluable asset to the ISB team.
Kevin Salmon brings a wealth of financial expertise to his role as Chief Financial Officer at ISB. Armed with a Master of Business Administration (MBA) from Bowling Green State University and a Bachelor of Commerce (BCOMM) majoring in Accounting from the University of Ottawa, Kevin's journey into finance began with a strong foundation in public accounting at Coopers & Lybrand (now PricewaterhouseCoopers).
As Vice President of Corporate Finance, Kevin's strategic vision and meticulous approach were pivotal in shaping ISB's financial landscape. His leadership guided critical initiatives, including budgeting, cash flow management, and business development, positioning ISB for growth and success.
Transitioning seamlessly into the role of Chief Financial Officer, Mr. Salmon now oversees a multitude of functions, including accounting, human resources, information technology, inventory, and accounts receivable/accounts payable. His strategic foresight and innovative mindset continue to drive transformative changes within the organization, optimizing financial performance and operational efficiency.
Kevin's impact extends across various business verticals, where he has led decision-making processes, negotiated contracts, and implemented process improvements to achieve substantial cost savings and operational efficiencies. His ability to align operations and foster collaborative relationships between cross-functional teams has been instrumental in shaping a culture of excellence and innovation within ISB.
With a proven track record of delivering results and driving organizational growth, Kevin embodies the values of integrity, leadership, and continuous improvement. His unwavering dedication to excellence and visionary leadership make him an invaluable asset to the ISB team.
Elvin Croswhite – Vice President US, Business Development
Elvin Croswhite is a highly motivated and accomplished sales leader with over 15 years of experience in sales, specializing in the background screening and pre-employment sector for over ten years. Currently serving as the Vice President US, Business Development at ISB Global Services, Elvin brings a wealth of knowledge and expertise to the hiring process.
Throughout his career, Elvin has been instrumental in helping companies overcome complex employment screening challenges. By ensuring the recruitment of a quality workforce, he has enabled these organizations to gain a competitive advantage in their respective industries.
Elvin's leadership approach is centered around servant leadership, where he acts as a brand ambassador and prioritizes strong client-service relationships. He excels in developing and managing high-performing sales teams, even amidst complex and ongoing organizational changes. His ability to navigate critical business issues alongside enterprise clients has solidified his reputation as a trusted advisor.
What sets Elvin apart is his commitment to setting high standards for himself and those he works with. By leveraging data and driving profitability, he constantly raises the bar, ensuring exceptional results and exceeding expectations.
As a true brand ambassador and client-centric professional, Elvin Croswhite continues to make significant contributions to the field of sales and the success of ISB Global Services.
Elvin Croswhite is a highly motivated and accomplished sales leader with over 15 years of experience in sales, specializing in the background screening and pre-employment sector for over ten years. Currently serving as the Vice President US, Business Development at ISB Global Services, Elvin brings a wealth of knowledge and expertise to the hiring process.
Throughout his career, Elvin has been instrumental in helping companies overcome complex employment screening challenges. By ensuring the recruitment of a quality workforce, he has enabled these organizations to gain a competitive advantage in their respective industries.
Elvin's leadership approach is centered around servant leadership, where he acts as a brand ambassador and prioritizes strong client-service relationships. He excels in developing and managing high-performing sales teams, even amidst complex and ongoing organizational changes. His ability to navigate critical business issues alongside enterprise clients has solidified his reputation as a trusted advisor.
What sets Elvin apart is his commitment to setting high standards for himself and those he works with. By leveraging data and driving profitability, he constantly raises the bar, ensuring exceptional results and exceeding expectations.
As a true brand ambassador and client-centric professional, Elvin Croswhite continues to make significant contributions to the field of sales and the success of ISB Global Services.
Brooke Violo – Director of Background Screening and Compliance
Brooke joined ISB Global Services in 2018, specializing in the insurance division. From her work in the hospitality industry, Brooke brings a fresh perspective on customer service and managing employees. Now Director of Background Screening and Compliance, Brooke ensures the continuity of high level customer service, process innovation, and privacy compliance, while efficiently mentoring the operation management team.
Brooke joined ISB Global Services in 2018, specializing in the insurance division. From her work in the hospitality industry, Brooke brings a fresh perspective on customer service and managing employees. Now Director of Background Screening and Compliance, Brooke ensures the continuity of high level customer service, process innovation, and privacy compliance, while efficiently mentoring the operation management team.
Adam Pennycook – Director of Sales
Adam Pennycook joins ISB as Director of Sales, concentrating on Transportation and Supply Chain, after having led a successful sales career in Western Canada over the last 15 years.
To date, his focus has been primarily on new business generation within the technology, HCM, and workforce management space as an Enterprise Account Executive. He has confidently guided his FP500 and Fortune 500 C-level clientele through complex sales processes resulting in impactful, measurable, and meaningful business transformations.
Adam excels at establishing a deep, rooted understanding of his client’s business challenges and requirements from their customers’ unique perspectives, which allows for a truly collaborative solution process, and ultimately, a successful implementation and execution of their strategic initiatives. Adam holds a BA from the University of Alberta.
Adam Pennycook joins ISB as Director of Sales, concentrating on Transportation and Supply Chain, after having led a successful sales career in Western Canada over the last 15 years.
To date, his focus has been primarily on new business generation within the technology, HCM, and workforce management space as an Enterprise Account Executive. He has confidently guided his FP500 and Fortune 500 C-level clientele through complex sales processes resulting in impactful, measurable, and meaningful business transformations.
Adam excels at establishing a deep, rooted understanding of his client’s business challenges and requirements from their customers’ unique perspectives, which allows for a truly collaborative solution process, and ultimately, a successful implementation and execution of their strategic initiatives. Adam holds a BA from the University of Alberta.
Corinne Linglet – Director of Operations
Corinne joined ISB in 2017 from the Commercial Material and Renovations industries as an International Purchaser & Strategist buyer. She quickly stood out by performing efficiently and demonstrating excellent problem-solving and decision-making skills. Corinne currently holds the title of Director of Operations; she is managing the information specialist teams, budgets, and resources to ensure the company meets its goals and objectives. Corinne works also closely with other executives to develop and implement policies and procedures that improve efficiency, productivity, and profitability.
Corinne joined ISB in 2017 from the Commercial Material and Renovations industries as an International Purchaser & Strategist buyer. She quickly stood out by performing efficiently and demonstrating excellent problem-solving and decision-making skills. Corinne currently holds the title of Director of Operations; she is managing the information specialist teams, budgets, and resources to ensure the company meets its goals and objectives. Corinne works also closely with other executives to develop and implement policies and procedures that improve efficiency, productivity, and profitability.
Pamela Beauchamp – Director of Insurance Division
Pamela Beauchamp works out of our Montreal office since 2016. Offering fully bilingual customer service as well as account management. Customer relations and maintaining high level customer satisfaction is her priority. In her current role at ISB, she is responsible for driving growth while assisting customers across the continent meet the critical need for better efficiencies, cost-savings and accuracy in the processing of claims.
Pamela Beauchamp works out of our Montreal office since 2016. Offering fully bilingual customer service as well as account management. Customer relations and maintaining high level customer satisfaction is her priority. In her current role at ISB, she is responsible for driving growth while assisting customers across the continent meet the critical need for better efficiencies, cost-savings and accuracy in the processing of claims.
Adam Pennycook – Director of Sales
Adam Pennycook joins ISB as Director of Sales, concentrating on Transportation and Supply Chain, after having led a successful sales career in Western Canada over the last 15 years.
To date, his focus has been primarily on new business generation within the technology, HCM, and workforce management space as an Enterprise Account Executive. He has confidently guided his FP500 and Fortune 500 C-level clientele through complex sales processes resulting in impactful, measurable, and meaningful business transformations.
Adam excels at establishing a deep, rooted understanding of his client’s business challenges and requirements from their customers’ unique perspectives, which allows for a truly collaborative solution process, and ultimately, a successful implementation and execution of their strategic initiatives. Adam holds a BA from the University of Alberta.
Adam Pennycook joins ISB as Director of Sales, concentrating on Transportation and Supply Chain, after having led a successful sales career in Western Canada over the last 15 years.
To date, his focus has been primarily on new business generation within the technology, HCM, and workforce management space as an Enterprise Account Executive. He has confidently guided his FP500 and Fortune 500 C-level clientele through complex sales processes resulting in impactful, measurable, and meaningful business transformations.
Adam excels at establishing a deep, rooted understanding of his client’s business challenges and requirements from their customers’ unique perspectives, which allows for a truly collaborative solution process, and ultimately, a successful implementation and execution of their strategic initiatives. Adam holds a BA from the University of Alberta.
Corinne Linglet – Director of Operations
Corinne joined ISB in 2017 from the Commercial Material and Renovations industries as an International Purchaser & Strategist buyer. She quickly stood out by performing efficiently and demonstrating excellent problem-solving and decision-making skills. Corinne currently holds the title of Director of Operations; she is managing the information specialist teams, budgets, and resources to ensure the company meets its goals and objectives. Corinne works also closely with other executives to develop and implement policies and procedures that improve efficiency, productivity, and profitability.
Corinne joined ISB in 2017 from the Commercial Material and Renovations industries as an International Purchaser & Strategist buyer. She quickly stood out by performing efficiently and demonstrating excellent problem-solving and decision-making skills. Corinne currently holds the title of Director of Operations; she is managing the information specialist teams, budgets, and resources to ensure the company meets its goals and objectives. Corinne works also closely with other executives to develop and implement policies and procedures that improve efficiency, productivity, and profitability.
Pamela Beauchamp – Director of Insurance Division
Pamela Beauchamp works out of our Montreal office since 2016. Offering fully bilingual customer service as well as account management. Customer relations and maintaining high level customer satisfaction is her priority. In her current role at ISB, she is responsible for driving growth while assisting customers across the continent meet the critical need for better efficiencies, cost-savings and accuracy in the processing of claims.
Pamela Beauchamp works out of our Montreal office since 2016. Offering fully bilingual customer service as well as account management. Customer relations and maintaining high level customer satisfaction is her priority. In her current role at ISB, she is responsible for driving growth while assisting customers across the continent meet the critical need for better efficiencies, cost-savings and accuracy in the processing of claims.
Wendy Patton – Director, Business Development
Wendy Patton has been with ISB since 2010. As ISB’s Director, Business Development, Wendy works closely with the sales team and is the first point of contact for the onboarding of new clients. Wendy also manages the ongoing client relationship with a key focus on maintaining ISB’s high level of customer satisfaction. If Wendy is not with clients, you will likely find her representing the company at many of our tradeshows and events.
Wendy Patton has been with ISB since 2010. As ISB’s Director, Business Development, Wendy works closely with the sales team and is the first point of contact for the onboarding of new clients. Wendy also manages the ongoing client relationship with a key focus on maintaining ISB’s high level of customer satisfaction. If Wendy is not with clients, you will likely find her representing the company at many of our tradeshows and events.
Andrew McAlorum – Director of Information Technology
With more than 15 years of experience in information technology, Andrew McAlorum is a visionary leader committed to spearheading digital transformation and nurturing innovation. As the IT Director, Mr. McAlorum manages software engineering, cloud infrastructure, cybersecurity, product and project management, and IT support. He earned his Master of Information Studies degree from the University of Toronto and holds certifications in Solutions Architecture, Cybersecurity, and DevOps. Andrew's expertise lies in steering impactful digital endeavors and empowering top-performing teams, making him instrumental in driving our company's technological advancements.
With more than 15 years of experience in information technology, Andrew McAlorum is a visionary leader committed to spearheading digital transformation and nurturing innovation. As the IT Director, Mr. McAlorum manages software engineering, cloud infrastructure, cybersecurity, product and project management, and IT support. He earned his Master of Information Studies degree from the University of Toronto and holds certifications in Solutions Architecture, Cybersecurity, and DevOps. Andrew's expertise lies in steering impactful digital endeavors and empowering top-performing teams, making him instrumental in driving our company's technological advancements.
Minh Trinh – Director of Design and Client Experience
With over a decade of experience in graphic design and multimedia, Minh Trinh is a dynamic leader dedicated to enhancing client experiences and elevating visual communications. Starting his career at ISB shortly after graduating from the University of Waterloo, Mr. Trinh quickly expanded his skill set to include web design, programming, and video editing. Now serving as the Director of Design and Client Experience, Minh oversees all public-facing marketing materials, including the ISB website, videos, logos, printed materials, and presentations, with an internal focus on providing exceptional onboarding and training experiences for his colleagues.
With over a decade of experience in graphic design and multimedia, Minh Trinh is a dynamic leader dedicated to enhancing client experiences and elevating visual communications. Starting his career at ISB shortly after graduating from the University of Waterloo, Mr. Trinh quickly expanded his skill set to include web design, programming, and video editing. Now serving as the Director of Design and Client Experience, Minh oversees all public-facing marketing materials, including the ISB website, videos, logos, printed materials, and presentations, with an internal focus on providing exceptional onboarding and training experiences for his colleagues.
Wendy Patton – Director, Business Development
Wendy Patton has been with ISB since 2010. As ISB’s Director, Business Development, Wendy works closely with the sales team and is the first point of contact for the onboarding of new clients. Wendy also manages the ongoing client relationship with a key focus on maintaining ISB’s high level of customer satisfaction. If Wendy is not with clients, you will likely find her representing the company at many of our tradeshows and events.
Wendy Patton has been with ISB since 2010. As ISB’s Director, Business Development, Wendy works closely with the sales team and is the first point of contact for the onboarding of new clients. Wendy also manages the ongoing client relationship with a key focus on maintaining ISB’s high level of customer satisfaction. If Wendy is not with clients, you will likely find her representing the company at many of our tradeshows and events.
Andrew McAlorum – Director of Information Technology
With more than 15 years of experience in information technology, Andrew McAlorum is a visionary leader committed to spearheading digital transformation and nurturing innovation. As the IT Director, Mr. McAlorum manages software engineering, cloud infrastructure, cybersecurity, product and project management, and IT support. He earned his Master of Information Studies degree from the University of Toronto and holds certifications in Solutions Architecture, Cybersecurity, and DevOps. Andrew's expertise lies in steering impactful digital endeavors and empowering top-performing teams, making him instrumental in driving our company's technological advancements.
With more than 15 years of experience in information technology, Andrew McAlorum is a visionary leader committed to spearheading digital transformation and nurturing innovation. As the IT Director, Mr. McAlorum manages software engineering, cloud infrastructure, cybersecurity, product and project management, and IT support. He earned his Master of Information Studies degree from the University of Toronto and holds certifications in Solutions Architecture, Cybersecurity, and DevOps. Andrew's expertise lies in steering impactful digital endeavors and empowering top-performing teams, making him instrumental in driving our company's technological advancements.
Minh Trinh – Director of Design and Client Experience
With over a decade of experience in graphic design and multimedia, Minh Trinh is a dynamic leader dedicated to enhancing client experiences and elevating visual communications. Starting his career at ISB shortly after graduating from the University of Waterloo, Mr. Trinh quickly expanded his skill set to include web design, programming, and video editing. Now serving as the Director of Design and Client Experience, Minh oversees all public-facing marketing materials, including the ISB website, videos, logos, printed materials, and presentations, with an internal focus on providing exceptional onboarding and training experiences for his colleagues.
With over a decade of experience in graphic design and multimedia, Minh Trinh is a dynamic leader dedicated to enhancing client experiences and elevating visual communications. Starting his career at ISB shortly after graduating from the University of Waterloo, Mr. Trinh quickly expanded his skill set to include web design, programming, and video editing. Now serving as the Director of Design and Client Experience, Minh oversees all public-facing marketing materials, including the ISB website, videos, logos, printed materials, and presentations, with an internal focus on providing exceptional onboarding and training experiences for his colleagues.
Jennifer Corbett – Project Manager
Jennifer joined ISB Global Services in 2018 specializing in the Employment Background Screening division. Jennifer brings an extremely high standard of customer service and productivity to the division from her lengthy career in food service industry.
Now as the Contract Services Manager, Jennifer is responsible for the day to day operations of the entire Employment Background Screening division.
In addition to constant process improvement, Jennifer ensures that the highest level of service is maintained while maintaining strict privacy compliance.
Jennifer joined ISB Global Services in 2018 specializing in the Employment Background Screening division. Jennifer brings an extremely high standard of customer service and productivity to the division from her lengthy career in food service industry.
Now as the Contract Services Manager, Jennifer is responsible for the day to day operations of the entire Employment Background Screening division.
In addition to constant process improvement, Jennifer ensures that the highest level of service is maintained while maintaining strict privacy compliance.
Harpreet Sidhu – IT Manager
Harpreet Sidhu began with ISB in August of 2011 and has built as well as maintained ISB's website and ordering platform. Harpreet has been responsible for the development and improvement of ISB's technology and oversees the implementation of processes to improve productivity. Harpreet's work allows ISB to continue to be a competitive and efficient online shop for our customers.
Harpreet Sidhu began with ISB in August of 2011 and has built as well as maintained ISB's website and ordering platform. Harpreet has been responsible for the development and improvement of ISB's technology and oversees the implementation of processes to improve productivity. Harpreet's work allows ISB to continue to be a competitive and efficient online shop for our customers.
Jennifer Corbett – Project Manager
Jennifer joined ISB Global Services in 2018 specializing in the Employment Background Screening division. Jennifer brings an extremely high standard of customer service and productivity to the division from her lengthy career in food service industry.
Now as the Contract Services Manager, Jennifer is responsible for the day to day operations of the entire Employment Background Screening division.
In addition to constant process improvement, Jennifer ensures that the highest level of service is maintained while maintaining strict privacy compliance.
Jennifer joined ISB Global Services in 2018 specializing in the Employment Background Screening division. Jennifer brings an extremely high standard of customer service and productivity to the division from her lengthy career in food service industry.
Now as the Contract Services Manager, Jennifer is responsible for the day to day operations of the entire Employment Background Screening division.
In addition to constant process improvement, Jennifer ensures that the highest level of service is maintained while maintaining strict privacy compliance.
Harpreet Sidhu – IT Manager
Harpreet Sidhu began with ISB in August of 2011 and has built as well as maintained ISB's website and ordering platform. Harpreet has been responsible for the development and improvement of ISB's technology and oversees the implementation of processes to improve productivity. Harpreet's work allows ISB to continue to be a competitive and efficient online shop for our customers.
Harpreet Sidhu began with ISB in August of 2011 and has built as well as maintained ISB's website and ordering platform. Harpreet has been responsible for the development and improvement of ISB's technology and oversees the implementation of processes to improve productivity. Harpreet's work allows ISB to continue to be a competitive and efficient online shop for our customers.
